VAIL RESORTS PROPERTY MANAGEMENT
Our mission at Vail Resorts Property Management is to provide our homeowners and guests with excellent service, anticipatory communications and ethical management. In addition, we strive to maximize rental revenue for our owners through professional Sales, Marketing and Yield Management practices.
As a homeowner at Zalanta, you have the opportunity to benenfit from our property management expertise by partnering with our company in the rental of your residence. Participation in the Vail Resorts Property Management rental program — which includes front desk, concierge, bell staff and housekeeping — ensures a seamless experience for both you and the guests renting your residence. In addition, it allows you to take advantage of our access to Vail Resorts’ exceptional network of marketing, sales and reservations tools, which means that your residence will be promoted to numerous qualified customers seeking a unique resort rental experience.
SALES & MARKETING SERVICES
Enjoy the best service standards in the industry.
E-commerce tools and initiatives including state-of-the-art property websites, online reservation capabilities, search engine optimization and inclusion on numerous travel, lodging, ski, golf and other recreation-related websites.
A dedicated local sales and marketing team combined with regional and international salespeople who are continually on the road and on the phone, promoting our properties to travel industry professionals and consumers in key geographic markets.
A public relations team charged with creating and marketing innovative vacation packages that often gain national attention and generate thousands of room nights each season.
GUEST & RESIDENCE SERVICES
Delight with a seamless guest experience.
Pre-arrival preparation and post-departure inspections.
Convenient and dedicated onsite management.
24-hour on-site check-in and guest services.
Personalized concierge services.
Get out and play while we do all the work.
Monthly reconciliation of individual financial statements.
Personalized owner reservation bookings.
Coordination of outside sources including contractors, real estate agents and design firms.
An established, consistent unit rating system.
One point of contact for a smooth transition from property purchase to rental management.
We strive to maximize rental revenue.
A reservations call center staffed with professionals who are trained, tested, monitored and rewarded for their sales skills and area knowledge.
Revenue and yield management systems that ensure updated rates daily and the best strategic pricing against competitors.